Privacy Policy

Privacy Policy for Opulux Bathroom Showroom

This Privacy Policy describes how Opulux ("we," "us," or "our") collects, uses, and discloses personal information obtained through our website, www.opuluxbathrooms.co.uk ("the Website"), and in connection with our services. By using our Website or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Including your name, email address, phone number, and postal address.
Account Information: If you create an account on our Website, we may collect your username, password, and other account details.
Payment Information: If you make purchases through our Website, we may collect payment card details and billing information.
Communications: We may collect information from your communications with us, such as emails or inquiries submitted through our Website.
Usage Data: We may collect information about your use of our Website, including your IP address, browser type, operating system, and device information.
Other Information: Any other information you choose to provide to us.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and improve our services, including fulfilling orders, processing payments, and responding to inquiries.
To communicate with you, including sending updates, newsletters, and marketing communications (you may opt-out of marketing communications at any time).
To personalise your experience on our Website and tailor our services to your preferences.
To detect, prevent, and investigate fraudulent or unauthorised activity.
To comply with legal obligations and enforce our policies.

3. Disclosure of Your Information

We may disclose your personal information to third parties for the following purposes:

Service Providers: We may share your information with third-party service providers who assist us in operating our Website and providing our services.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

4. Data Security

We take reasonable measures to protect the security of your personal information, including implementing appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of data.

5. Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. If you would like to exercise any of these rights, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Opulux Bathroom Showroom
Address: Unit 31, Laurence Industrial Estate, Eastwoodbury Ln, Southend-on-Sea SS2 6RH
Email: info@opulux-bathrooms.co.uk
Phone: 01702 789547